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Application Support Manager

Location: London
Salary: £55K to £60K per Year

Reference: 1082
Contract Type: Permanent

SaaS - Ecommerce - Agile

Application Support Manager


£55k-£60k per annum


Fantastic opportunity for an Application Support Manager to join an exciting technology company.

They are an ambitious team looking to expand and in search for an experienced Application Support Manager to join their exciting team. The ideal candidate will have excellent management skills and will be in charge of all applications and support internal teams that use them.



  • Management of all of the clients applications
  • Support internal teams that use them
  • Size up the development work and manage the internal stakeholders
  • Line management of a team and driving performance of an outsourced operation
  • Reporting backlog of development time needed by the business and prioritising these requests methodically
  • Ensure compliance across all business areas by mapping all processes that happen internally and evangelising them
  • Efficiency and security of all live applications at all times
  • Manage the internal service desk to provide top level support for internal stakeholders
  • Ensure prompt resolution of all requests  in line with SLA's by liaising with all teams whether they are external or internal.
  • You will be the managing relationships between technology partners and the business, including management of the SLA's and points of escalation
  • You will be responsible for preparing budgets and manage expenditure against these budgets


Skills/Qualification Requirements

  • Strong experience of managing business applications
  • Well versed with translating business needs into IT solutions
  • Worked in an Agile environment
  • Superb line management skills, whilst maintaining a high performing team



  • Worked in the e-commerce industry
  • Worked with SaaS products
  • Omni-channel experience
  • Worked on a migration of applications to AWS project in the past


The Company

My client is a fast-growing computer software company based in London and work with numerous blue-chip companies all over Europe. They have won awards for one of the fastest business in terms of progression and growth. They have recently been acquired by a global technology company.



  • Staff discounts, including gym membership
  • Team events
  • Healthcare benefits
  • 25 days holiday
  • Flexible work environment
  • Bonus given


The client is looking to find the right person as soon as possible, so if you feel you are suited and interested in the position, please click Apply Now and send us your CV directly.