Computer Support Specialist
London
Permanent
£25k - £29k
My client is looking for a Computer Support Specialist. We offer a fantastic career progression opportunity for the right candidate with exceptional benefits. You are required to provide hardware and software support for our client within a data environment. You will be installing, maintaining and repairing systems with training provided.
Responsibilities
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To configure system hardware
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To install and maintain customer equipment
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To identify problems and ensure all calls are resolved within the agreed SLA
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To manage escalations for data issues
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To work with on-site team to maintain network
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To log incidents (essential)
Skills required
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Experience and understanding of common Internet Protocols including HTTP, HTTPS and SMTP.
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In-depth understanding of DNS based and hardware load balancing technologies.
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Maintain data centre environmental and monitoring equipment.
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University Degree in the field of Computer Science or equivalent work experience.
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Experience with phone system administration.
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Deploying and rolling out infrastructure on Docker or LXC.
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Excellent communication skills
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Report writing
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Ability to work individually and within a team
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Willingness to work flexible hours