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Business Support Consultant

Location: Manchester
Salary: £20K to £22K per Year

Reference: 1028
Contract Type: Permanent

IT - Customer Service



£20k - £22k per annum + performance bonus

My client is a award winning in the services they provide and involved in the cloud telephony industry. They are a very progressive, established company looking for a Business Support Consultant to join their existing sales team. They have a wide range of communication services, which are designed to improve workflow and productivity.


  • Answering inbound calls
  • Responding Business Web sales chat
  • Passing qualified leads onto sales team
  • Process orders 
  • Dealing with business customer queries
  • Chasing up customer quotations
  • Contacting customers
  • Upselling products and services
  • Dealing with retentions


Key Skills and Qualities:

  • Experience dealing with business customers in the IT industry
  • Use Microsoft products
  • Organises and articulate
  • Follow procedures
  • Experience using a CRM (ideally Salesforce)
  • Excellent written and verbal communication skills
  • Attention to detail
  • Work well within a team



  • 5 GCSE's (or equivalent) at grade C or above, including Maths and English
  • Educated to degree level or similar


To find out more about this opportunity call us now on 0207 340 1440 or apply now.