Business Support Consultant
Location: Manchester
Salary: £20K to £22K per Year
Reference: 1028
Contract Type: Permanent
IT - Customer Service
Manchester
Permanent
£20k - £22k per annum + performance bonus
My client is a award winning in the services they provide and involved in the cloud telephony industry. They are a very progressive, established company looking for a Business Support Consultant to join their existing sales team. They have a wide range of communication services, which are designed to improve workflow and productivity.
Duties:
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Answering inbound calls
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Responding Business Web sales chat
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Passing qualified leads onto sales team
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Process orders
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Dealing with business customer queries
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Chasing up customer quotations
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Contacting customers
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Upselling products and services
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Dealing with retentions
Key Skills and Qualities:
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Experience dealing with business customers in the IT industry
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Use Microsoft products
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Organises and articulate
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Follow procedures
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Experience using a CRM (ideally Salesforce)
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Excellent written and verbal communication skills
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Attention to detail
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Work well within a team
Qualifications:
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5 GCSE's (or equivalent) at grade C or above, including Maths and English
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Educated to degree level or similar
To find out more about this opportunity call us now on 0207 340 1440 or apply now.
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